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Have questions?

We are always ready and
happy to assist you.

Helpful Customer Service

For questions regarding your account or transactions

Call 1.866.516.0115
or fill out the form below

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Telmate, LLC
PO Box 1137
Fruitland, ID 83619

TouchPay Holdings, LLC

Cash transactions and Credit/Debit Card transactions for Trust/Commissary and Bail are processed by TouchPay Holdings, LLC dba GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.

To register a complaint or report fraud contact TouchPay at 866-204-1603 or [email protected]

TouchPay
10005 Technology Blvd. West, Suite 130
Dallas, TX 75220