Types of Messages

Written Messages

Our restricted, secure internal messaging system is a contained area where you can send private messages to your loved one or friend.

  • You must be signed into your GO (GettingOut) account to send and receive internal messages. The inmate receives internal messages the next time they sign in to the system. Note: All messages must be approved by the facility before they can be posted.

Voicemail Messages

Send a little personal “hello” anytime and let your loved one or friend know you are thinking of them. GettingOut lets you leave 3-minute voicemail messages whenever you feel inspired.
To leave a voicemail:

Photo Sharing

Now you can share photos too!

In select facilities, you can share photos with inmates. If a picture is worth a thousand words, then our all-new photo sharing system will speak volumes to your loved one or friend.

Please Note: Photos can only be sent through the GettingOut app.
Photo sharing rules are set by each facility. All photos must be approved by the facility before photos are delivered. There will be no refunds for photos that are rejected by the facility.

Read our privacy policies here

Read our photo sharing guidelines here

Hey Mobile Users – Stay Connected in Real Time!

Send messages, make deposits, and share photos with our FREE Android app!

The GettingOut Android mobile app is the easiest way to stay connected with an incarcerated loved one or friend. Now you can post and share photos as well as send messages from your Android device to inmate contacts at select correctional facilities. Edit photos, add filter effects to enhance images, send messages, post photos to Facebook and add check-ins to Foursquare, all at the same time!

Check your facility services for messages and photo sharing.

Yes, it’s here! Send messages and make deposits with our FREE iPhone app!

Our GettingOut iPhone mobile app is just another easy way to stay connected with an incarcerated loved one or friend. You can easily make deposits or send messages from your iPhone device to inmate contacts at select correctional facilities!

Check your facility services for messages.

What Services Are Available At My Facility?

Change   facility?

Select Your Facility Below


What is Telmate Verified?

Telmate Verified logo

If you are asked to be Telmate Verified it means your facility requires verification of your identity prior to acceptance of inmates' calls. The purpose of verification is to ensure inmates are not connecting with inappropriate people on the outside. The verification process is simple and can be completed before or after creating an account.

To be verified, you can make a deposit or schedule a visit

Did you know…?

Telmate has donated over

3.6 million minutes

to inmates in the last 3 years so they can connect with loved ones during the holiday season.