What Services Are Available At My Facility?

Select Your Facility Below

What is Telmate Verified?

If you are asked to be Telmate Verified it means your facility requires verification of your identity prior to acceptance of inmates’ calls. The purpose of verification is to ensure inmates are not connecting with inappropriate people on the outside. The verification process is simple and can be completed before or after creating an account.

To be verified, you can make a deposit, schedule a visit or download and complete the Telmate Verified form.

Did you know…

Studies show that more connections can help inmates get out and stay out?

Hey Mobile Users – Stay Connected in Real Time!

Send messages, make deposits, and share photos with our FREE Android and iPhone mobile apps.

No matter where you are, our mobile apps help you stay connected with an incarcerated loved one or friend. Send messages, uploads photos, and make deposits on the go!

Download on the App Store

New Features

Here are just a few of the great changes coming to GettingOut

Pay As You Go Billing

The new per minute “pay as you go” model means you are billed only for the time you talk.

Per Second Billing

A new feature that bills calls under one minute, by the second.

Capped Fees

Fees for automated deposits are now $3.00, and $5.95 with live operator assistance. *

No Connection Charges

There are no fees associated with connecting a Prepaid or Collect phone call.**

*All third party transaction fees such as MoneyGram, money order and credit card processing fees, will be passed through with no markup from Telmate.

**For Quick Connect calls additional fees, costs, restrictions and limitations may still apply. Quick Connect calls allow call recipients to use an automated system to quickly pay for a phone call on the spot, with a credit card.