GettingOut – Making Connections & Rebuilding Lives

Attention, GettingOut Customers:
GettingOut will soon transition to myViaPath. Stay tuned for more information.

Important Notices - click here to read all current legal notices

Effective June 1, 2026: Please be advised, once created, your Friends and Family account will become inactive after 180 consecutive days of inactivity or non-use unless a different practice is required by governing law or contract. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. Once inactive, you will have an additional 90 days to request a refund; after which, any remaining account balance will no longer be available to you, but will be automatically converted and used to pay for audio calling minutes in ViaPath’s Free Calling Program. If an account is used by the account holder at any point in the inactivity period, the inactivity period will be reset.  A refund can be obtained by calling customer service at 866-516-0115.

3 Easy Steps to Talk

1. Create Account

Create Account
Have an account? Log In

2. Deposit Funds

Deposit Funds

Deposits to an inmate’s trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies.

3. TalkSelect the location and name of your facility:

Talk

Have a question? help center

What Services Are Available At My Facility?

Change facility?

Select Your Facility Below

What is Telmate Verified?

If you are asked to be Telmate Verified it means your facility requires verification of your identity prior to acceptance of inmates' calls. The purpose of verification is to ensure inmates are not connecting with inappropriate people on the outside. The verification process is simple and can be completed before or after creating an account.

To be verified, you can make a deposit or schedule a visit

Hey Mobile Users – Stay Connected in Real Time!

Send messages, make deposits, and share photos with our FREE Android and iPhone mobile apps.

No matter where you are, our mobile apps help you stay connected with an incarcerated loved one or friend. Send messages, uploads photos, and make deposits on the go!