deposit online

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deposit at a kiosk

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deposit by phone

deposit via mobile

Four Ways to Deposit Funds

When it comes to depositing money for your loved one or friend, our aim is to make it quick and simple.  The following secure convenient methods are available to replenish an inmate’s account 24 hours a day, 365 days a year.
1. Online

Depositing money on our secure website is instant, safe and easy. We accept all major credit cards including Visa, MasterCard, Discover and American Express. Once deposited, the funds are available immediately to your incarcerated loved one or friend.

2. By Phone

Depositing money by phone is a convenient way for your inmate to receive money immediately. Just call 1 (866) 516-0115. Our bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.

3. At the Facility

Depositing money at a lobby kiosk located in one of our many detention facilities across the country is a secure way to get funds to your incarcerated loved one instantaneously. Some facilities require identity verification so bring your driver’s license or some other form of ID.

4. Mobile App

With our free Android mobile app you can now make deposits, send messages and even share photos on the go!

It’s here! Our free iPhone Mobile app lets you make deposits and send messages on the go!

Download on the App Store

NOTE: It may take up to 72 hours for funds to be active on an inmate Trust & Commissary account.

Types of Deposits

Our system is designed to give you options. Explore our three different types of accounts you can set up to make deposits. Trust & Commissary, Inmate Account where your loved one or friend can decide how to spend the funds, or our Friends & Family Account where you control the money.
Prepaid

Account funds can be used for phone calls, video visits, photos & messages. Receive calls on your mobile phone, or home phone!  You have two options when setting up a prepaid account.

1. Inmate Account

Deposit the money into your loved one or friend’s account and they have the freedom to spend the money on phone calls or any other communications services available at their facility.

2. Friends & Family Account

With the Friends & Family Account, funds go into your account to pay for communication services such as phone calls, video visits and messaging. Your friend or loved one can only call the phone number you’ve specified.

Cash transactions for prepaid phone accounts are processed by TouchPay Holdings, LLC dba GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.

Trust & Commissary

With trust and commissary funds, your loved one or friend will have money to shop at the facility commissary where they can purchase snacks, toiletries and clothing such as socks and underwear.

Trust/Commissary transactions are processed by TouchPay Holdings, LLC dba GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.

Bail

You now have options when it comes to bail payments. With our system, friends and family can instantly make bail payments by phone or at the facility.

Please note, the Bail option is not available at all facilities and bail payments cannot be made online.

Need to make a bail payment?
Call 1 (866) 516-0115

Bail payments are processed by TouchPay Holdings, LLC dba GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.

What Services Are Available At My Facility?

Change   facility?

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What is Telmate Verified?

If you are asked to be Telmate Verified it means your facility requires verification of your identity prior to acceptance of inmates' calls. The purpose of verification is to ensure inmates are not connecting with inappropriate people on the outside. The verification process is simple and can be completed before or after creating an account.

To be verified, you can make a deposit, schedule a visit or download and complete the Telmate Verified form.

Did you know…?

Connecting with loved ones is crucial to an inmate’s success in re-entering society.

Inmates who are

better connected

to the outside world are more likely to obtain early release.