General Guidelines

• Photo and video review by ViaPath should be conducted according to these guidelines.
• Photos and videos that do not follow these guidelines should be denied by the reviewer and should not be transmitted to the incarcerated person.
• Questions about these guidelines should be directed to the appropriate ViaPath management staff.

Offender Profile Photo/Video Guidelines

Required

• Neutral background.
• Complete uniform, including both top and bottom, or standard issue T-shirt where applicable.

Not Allowed

• Gang signs, signals, or gestures.
• Sexual content, poses, or gestures.
• Head coverings, unless religious in nature.
• Multiple offenders or multiple people in the photo or video.
• Tattoos as the focus of the image.
• Violence or depictions of violence.
• Weapons.
• Currency from the United States or any other country.
• Drugs or narcotics.

Outbound Offender Gallery Photo Guidelines

These guidelines should only be applied if ViaPath is the approver.
If ViaPath is not the approver, facility standards and guidelines apply.

Allowed

• Clear head shot.
• Neutral background.
• One person in the photo.
• Uniform top or standard issue T-shirt and uniform bottom.

Not Allowed

• Gang signs, signals, or gestures.
• Poses or gestures of any kind.
• Sexual content, nudity, or lewd behavior.
• Tattoos as the focus of the image.
• Images or videos containing only text, words, or drawings.
• Topless photos or videos.
• Weapons.
• Currency from the United States or any other country.
• Drugs or narcotics.

Friend and Family Profile Photo Guidelines

These guidelines should only be applied if ViaPath is the approver.
If ViaPath is not the approver, facility standards and guidelines apply.

Allowed

• Profile photo of the live person.
• One person in the photo.
• Clear head shot.

Not Allowed

• Obstructed view of the face.
• ID, driver’s license, or passport images for gallery use.
• Photos or videos of children, unless part of a family photo with at least one adult.
• Filtered images that alter the face.
• Screenshots of social media platforms.
• Hand gestures, signs, or signals of any kind.
• Drugs or narcotics, regardless of legal status.
• Weapons.
• Partial or full nudity.
• Swimsuit photos or videos unless all persons are fully covered.
• Images containing signs with inappropriate text or words.

Inbound Friends and Family Gallery Photo/Video Guidelines

These guidelines should only be applied for review if ViaPath is the approver.
If ViaPath is not the approver, facility standards and guidelines apply.

Not Allowed

• ID, driver’s license, or passport images.
• Partial or full nudity.
• Photos or videos of children, unless part of a family photo with at least one adult.
• Gang signs, hand gestures, signs, or signals of any kind.
• Drugs or narcotics, regardless of legal status.
• Weapons.
• Swimsuit photos or videos unless all persons are fully covered.
• Third-party pictures, such as posters or letters.
• Collage pictures or multiple images combined.
• Images containing signs with inappropriate text or words.
• Screenshots of video visitation with the offender.
• Currency from the United States or any other country.