101 S Bridges Street
Labelle, FL 33975
Attn: Inmate’s Name
P.O. Box 579
Labelle, FL 33975
Sheriff Steve Whidden
Connecting with Inmates at
Hendry County Jail
Welcome to your source for everything you need to communicate with your incarcerated friend or loved one.
Our facility uses the communications services provided through GettingOut by Telmate. On this page, you’ll find all the information you’ll need to stay connected.
Before you can communicate with inmates at this facility, you must first verify your identity.
You will need to confirm your identity through the Telmate Verified program before you can accept inmate phone calls. Telmate verification helps ensure the safety of you and your inmate contact by aiding in the elimination of fraud and extortion. Choose one of these 2 methods to verify your account:
- Make a deposit: You will be verified when you make your first deposit to an inmate or telephone number
- Create a visit account: When you create your video visit account, you’ll be asked some questions to verify your identity.
Phone Calls & Voicemail
Only inmates may initiate phone calls. To call you, an inmate simply dials your phone number. When receiving a call, you’ll first hear an announcement from an automated operator; “You are receiving a call from [inmate name], an inmate at Hendry County Jail. Press one (1) to accept.”
If the inmate has no funds in his account, and is calling you for the first time, the call will be free for a brief period of time (often less than a minute). This is to allow the inmate to inform you of where he or she is, and to explain how calls work from this facility. After this short call, the inmate will be placed on hold and you will be presented the opportunity to:
- Pay (via credit card) to continue the current call.
- Deposit funds for the inmate to continue your call and, if there is money remaining, the inmate may use the funds to make future calls to any number.
- Deposit funds to your own phone number to continue your call and, if there is money remaining, the inmate may use the funds to call your number in the future, but the funds will not be available for calling other numbers.
If you wish to contact an inmate, you can call 1-866-516-0115 and leave them a voicemail (up to 3 minutes), or use one of the other communications methods listed below.
Blocking Future Calls
If you do not wish to receive calls from inmate, simply call 1-866-516-0115 from the phone number that you wish to have blocked. A live operator will help prevent inmates from being able to call that number in the future.
At Hendry County Jail, communication is more than just phone calls.
We provide a number of ways to keep in contact with an inmate. GettingOut at Hendry County Jail allows you to send and receive secure messages, share photos, and video visit from your home. And with our Android and iOS apps, you can send messages and make deposits on the go. See the list below for all that GettingOut has to offer.
Visitation location, rules and hours
Video Visit in Facility
Visitors may visit using the video stations in the visitation center which is located across the street from the jail in LaBelle. Four free visits are allowed per week, with additional visits at $7.50 for 30-minutes*. See details for free visits below. Onsite hours are Monday through Friday from 5 PM to 9:30PM.
Video Visit from Your Computer
Remote (offsite) video visiting is available to friends, family, and others using a Web browser. Video visits may be conducted from any computer with high-speed Internet, a webcam, microphone, & speakers. There is no limit to the number of remote visits, and they may be scheduled on a first-come-first-serve basis. Remote visits are $12.00 for 30 minutes* and are available from 8 am. to 9 pm.
Each week, four (4) onsite, 30-minute visits are provided to each inmate at no cost. The free visits are given to the first four (4) onsite visitors to visit each inmate each week (Monday – Thursday). Only one free visit per inmate per day is allowed. There are no free visits on Fridays. Free visits that are not used do not carry over to the next week. Additional 30-minute onsite visits are available $7.50*. There is no limit on the number of additional paid visits.
To schedule a visit with an inmate, go to www.gettingout.com or use the kiosk in the facility lobby. You will need to login (or register if you haven’t already) before scheduling a visit. Available visiting times may vary throughout the facility, depending on classification and housing unit. Inmates are responsible for communicating their allowed visit times to prospective visitors. Inmates will not be permitted to visit during their lockdown time.
For all free visits, and all onsite visits, visitors must be present in the visitation reception area 5-10 minutes before their scheduled visit. Inmates visit using a video station in their housing unit.
Canceling a Visit
To cancel a visit, log into www.gettingout.com or use the link provided in your confirmation email. Cancellations that are over 24 hours in advance are fully refunded.
- Visitors must have picture I.D. that contains current address & Date of Birth. This includes all state D.L. & I.D. cards. We will also accept military and school I.D.s. This does not include picture credit cards, wholesale clubs, and etc.
- Visitors must be on inmate’s visitation list.
- Purses, Cell Phones, etc, must be left in your vehicle.
- Visitation clothing must not be revealing in any way. Shorts, skirts and dresses must be at least knee length. All shirts and blouses must have sleeves, cannot show stomach area and cannot be see-through
- All social visiting is subject to recording and monitoring.
- Inmate visitation is a privilege and may be denied for disciplinary reasons or operational necessity. The facility reserves the right to deny or terminate any visit.
- No food, drinks or tobacco is allowed in the visiting area.
- Once you enter the visitation area, you are not permitted to leave and return. If you leave the visitation area, your visit is over.
- No nudity, drug use, threatening language, gang symbols, or other behavior prohibited by the facility is allowed.
*Please note: Rate information may have changed. The rate information on this page is provided only as a guideline, and is not guaranteed.
Making Deposits at the Kiosk & Commissary
If you need to deposit cash, you can deposit funds at a Telmate Lobby Kiosk. The lobby kiosk is located in the jail lobby.
Inmates are allowed to maintain a commissary account while incarcerated. This money may be used for purchasing snacks, toiletries, personal hygiene items, etc. Money for an offenders commissary account may be deposited here on the GettingOut site, over the phone with a customer service representative, or at one of the kiosks listed above. If you are paying with a credit card, the GettingOut site is the fastest and most convenient way to deposit funds for an offender.
More ways to get started
Deposit funds into an inmate’s account instantly and securely.
Visit our help center for FAQs and video tutorials.
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