To send and receive messages, you need to:
- Add funds to your Friends & Family Account so that you can send messages to your loved one, and to ensure your loved one can return your messages you can add funds to their Inmate Account.
- Once funds have been deposited, you can send and receive messages.
- From your account, click the “Message” tab then click on “ Send new message.”
Note: You must have a sufficient balance to send messages.