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GettingOut -- Making Connections & Rebuilding Lives

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Archive for: Deposits & Refunds

How do I cancel a scheduled visit and will I still be charged for it?

Can I pay for extra visits or remote visits with cash?

Which account do I deposit into for visiting and messaging features?

How do I add money to my account?

How will an inmate know that they have funds available?

Can I deposit money that the inmate can use to call any authorized contact?

How do I transfer funds to a new phone number?

Will you charge my account without my authorization?

Is my credit card information stored in your system?

When will my Trust & Commissary deposit be available to use?

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Colorado Universal Service Fund – Intrastate Telephone Calls

© 2026 Global Tel*Link Corporation d/b/a ViaPath Technologies


Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies.
(NMLS #967396)
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Terms of Use governing use of GettingOut services state that all services are intended to be used by persons over the age of 18.

To continue, please enter your date of birth to confirm you are over the age of 18.