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Archive for: Video Visits

My inmate has access to a tablet, how do I schedule a visit?

How do I know the inmate has received my request to visit?

How do I find out how many free visits my inmate has?

How do I cancel a scheduled visit and will I still be charged for it?

Can I pay for extra visits or remote visits with cash?

Which account do I deposit into for visiting and messaging features?

Why is my calendar showing the wrong time for my visit?

It’s been several minutes and the inmate hasn’t appeared on the screen. Why?

Why can’t I schedule a visit with an inmate?

I’m going to visit at the facility. What should I know before I go?

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Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies.
(NMLS #967396)

Terms of Use governing use of GettingOut services state that all services are intended to be used by persons over the age of 18.

To continue, please enter your date of birth to confirm you are over the age of 18.